Customer Service Reminder

Boston Police Extended Hours of Operation at the Public Service Desk

The Boston Police Department is pleased to announce an initiative aimed at providing improved customer service to our community. The department will extend the hours of operation at the Public Service counter located at Boston Police Headquarters at One Schroeder Plaza in Roxbury.

As a pilot program for the next three months, the Public Service counter will extend its hours of operation one day a week (Tuesdays) for an additional 2 hours. The goal of this effort is to make accessing a variety of police-related services more convenient for the public. Customers will be able to obtain copies of police reports, have fingerprints taken, apply for a wide variety of licenses and permits and now also file a police report.

Please feel free to contact us should you have any questions or require additional assistance 617-343-4633.

The Boston Police Department values customer service and we will continue to enhance our service to better assist the community.

Customer Service Hours:
Monday, Wednesday, Thursday, Friday
8:30am - 4:00pm
Tuesday (Extended Hours)
8:30am – 6:00pm
Direct: 1-617-343-4633
Fax: 1-617-343-5106