Hackney Carriage Unit

The Hackney Carriage Unit of the Boston Police Department is responsible for regulating all Taxis, Sight-seeing Automobiles, Horse and Carriages, and Pedi-cabs in the City of Boston. We are constantly striving to improve the safety, quality and professionalism of these vital industries.

HP Initiatives - Rules & Notices »

Licensed Hackney Carriages

Boston’s Taxis, historically called Hackney Carriages, are licensed by the Police Commissioner under the authority of Chapter 392 of the Acts of 1930. The Hackney Carriage Unit is the oldest specialized unit in the Police Department, founded the same year as the Department in 1854. The unit is commanded by a Boston Police Superior Officer who bears the title of Inspector of Carriages and who regulates the taxi industry as directed by the Police Commissioner. The Department has recently issued a comprehensive revision of the rules governing Hackney Carriages for the first time since 1950 and welcomes comment as to further revisions and updates.

Look for the Medallion!

Remember if it doesn't say "Boston Licensed Taxi" you could be in for a bad ride.

Authorized Taxi Companies »

Taxi Rates »

Taxi Receipt »

Taxi Discount Coupon Program

The Elderly Commission partners with Boston Police Department Hackney Division to provide an affordable transportation option.

Under this program, City of Boston residents age 65 and over, as well as disabled residents of all ages may purchase coupon books worth $10 at a cost of $5 per book (a 50% discount) for all taxis licensed by the City of Boston.

  • Taxi Coupons do not expire.
  • You must be a resident of Boston to purchase coupons and proper ID is required.
  • Coupons can only be purchased with cash.
  • A maximum of two books per person per month can be purchased.
  • All City of Boston licensed taxi cab drivers are required to accept Taxi Discount Coupons.

Coupon books can be purchased at Boston City Hall, Room 271, or at various sites throughout the city. Please call 617-635-4366 for more information.

Pedi-Cabs

Information about licensed Pedi-Cabs in the City of Boston.

Reports & Publications

Interim Pedi-Cab Rule »

Online Services

Report Property Lost in Taxi »

Taxi Complaint Form »

Sight-Seeing Automobiles

RULE 404 - SIGHT-SEEING AUTOMOBILE RULES »