Therapy Dogs Stop by BPD’s 911 Call Center to Celebrate National Public Safety Telecommunications Week: Whenever a person finds themselves in a dangerous situation necessitating immediate emergency help, the 9-1-1 Telecommunications Operators of the BPD are always there to answer the call and to stay on the line until help arrives. Often heard but seldom seen, these behind-the-scenes first responders play an integral role in ongoing efforts to ensure the safety and well-being of all Bostonians. In fact, last year alone, the BPD Call Center handled close to 650,000 calls.
Said Commissioner William Evans, “Our call takers and dispatchers really don’t get enough credit for the work they do. Each and every day they’re handling high stress calls with poise, calm and professionalism. They do a great job and I really appreciate what they do.”
So, with this week being National Public Safety Telecommunications Week, therapy dogs from Dog B.O.N.E.S (Dogs Building Opportunities for Nurturing and Emotional Support) stopped by the BPD’s 911 Call Center to show their appreciation, love and support for all of our call takers and dispatchers. And, as you can see by the photos and the smiles, the therapy dogs were a big hit.