Taxi Complaint Form

If you have had a problem with a Boston Licensed Taxi you can use this form to file a complaint. An investigator will contact you via telephone or e-mail within 10 business days. You may also contact the Hackney Carriage Unit by telephone at (617) 343-4475 Monday - Friday between 8:30 a.m. and 4:00 p.m.

Pick-up Date *
Pick-up Date
Pick-up Time *
Pick-up Time
Drop-off Date
Drop-off Date
Drop-off Time
Drop-off Time
Cash or Credit/Debit Card *
Your Name *
Your Name