If you have any questions or concerns regarding the recent snow fall, you can call the Mayor's 24 Hour Constituent Service Hotline at (617) 635-4500 or submit a request online. Residents can register for email or text alerts to be notified when snow emergencies are declared or cancelled.

Snow Removal

Parking & Driving

  • Parking Regulations: Identify major street arteries, and find alternate parking locations in your neighborhood.
  • Parking Ban Alerts: Register to be notified when a parking ban begins and ends.

Winter Resources

  • Winter Heating FAQ's: Information about discounted utility rates, city and state programs, home improvement services, and other forms of assistance.
  • Winter Safety Tips: Resources to help you stay warm and safe this winter season.
  • Emergency Phone Numbers: Contacts that may be helpful to you during a snowstorm.


For additional information, please visit the following website: