A Look Back at BPD 911 Dispatch

On Tuesday, June 17, 2014 at approximately 10:12 AM, Boston debuted its new 911 dispatch system. This is the first upgrade to the system in Boston in nearly 20 years, so it is only appropriate to take a look back and reminisce at how BPD 911 worked in the “good ole' days” of 1975. Although the goals of dispatch operations—short response times and officer safety—and policing itself have not changed much, there is a noticeable change in technology (and hairstyles!).