Commissioner Gross Visits the Boston Police 911 Call Center During National Public Safety Week

Often heard but seldom seen, 9-1-1 Telecommunication Operators are the behind-the-scenes first responders in Boston. They play an integral role in ongoing efforts to ensure the safety and well-being of all Bostonians.

Last week, for National Public Safety Telecommunications Week, Boston Police Commissioner William Gross stopped by the BPD’s 911 Call Center to show his appreciation, love and support for all of our call takers and dispatchers. And, as you can see by the photos and the smiles, it was much appreciated.